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Last updated · December 2024

Terms of Service

Terms and conditions governing the use of Nexus Systems services and website, under Singapore jurisdiction.

1. Acceptance of terms

By accessing and using Nexus Systems' services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service description

Nexus Systems provides enterprise IT services including but not limited to server infrastructure, cloud solutions, network management, and web development services.

3. Service availability

We strive to maintain 99.9% uptime for our managed services. Planned maintenance will be communicated in advance. Emergency maintenance may occur without prior notice.

4. Client responsibilities

  • Provide accurate and complete information for service delivery
  • Maintain appropriate security practices for provided credentials
  • Comply with applicable laws and regulations
  • Pay invoices according to agreed terms

5. Payment terms

Payment terms are net 30 days unless otherwise agreed. Late payments may incur additional charges. Services may be suspended for overdue accounts.

6. Limitation of liability

Nexus Systems' liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, consequential, or punitive damages.

7. Termination

Either party may terminate services with 30 days written notice. Nexus Systems may terminate immediately for breach of terms or non-payment.

8. Governing law

These terms are governed by Singapore law. Any disputes will be resolved in Singapore courts.

9. Contact information

For questions about these terms, please use our contact form.